1-800-848-2040 (PA Only)

Filing a Claim

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Despite our best efforts, sometimes claims will happen. When they do, we provide personalized claims management by adjusters who are experts in municipal entity tort liability. We don't believe in settling a legal case until it is discussed with you and determined to be in your best interest.

When it comes to workers' compensation, we believe injured workers should get the best treatment available, and we work with members to keep losses to a minimum through early intervention and ongoing case management.

If you need assistance with any claim, please contact your PennPRIME Claims Representative at:

Workers' Compensation Claims

To file a First Report of Injury or Accident, access the Inservco website at www.inservco.net and utilize the FROI tool.

Please forward all Medical Billing, Medical Reports, and any other claims-related correspondence to:

INSERVCO INSURANCE SERVICES, INC.
P.O. Box 3899
Harrisburg, PA 17105-3899
Fax: 866-356-0438

Email: insvhb@pnat.com

Please place a claim number on all correspondence when possible.

Forward all other non-imagable correspondence to our mailing address:

INSERVCO INSURANCE SERVICES, INC.
Two North Second Street
Harrisburg, PA 17101
Fax: (717) 221-6060

Auto & Liability Claims

To file a Auto or Liability claim, please email your new loss report to insvhb@pnat.com, with a cover sheet indicating it is a new loss.

Forward all other non-imagable correspondence to our mailing address:

INSERVCO INSURANCE SERVICES, INC.
Two North Second Street
Harrisburg, PA 17101
Fax: (717) 221-6060

Property Claims

To file a property claim, please email your new loss report to insvhb@pnat.com, with a cover sheet indicating it is a new loss.

INSERVCO INSURANCE SERVICES, INC.
Two North Second Street
Harrisburg, PA 17101
Phone: 800-356-0438
Fax: (717) 221-6060

To file a claim, please begin by completing the appropriate form provided below.

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